Liability & Returns

Limited Liability:  In no event shall VIVO or its owner, subsidiaries, affiliates, or suppliers be liable for any special, indirect, incidental or consequential damages arising out of or in connection with the products or these terms and conditions (however arising, including negligence), including lost profits, whether or not the possibility of such damages was, or could have been, known. The liability of VIVO and its owner, subsidiaries, affiliates, and suppliers, and the respective employees, to you or any third parties in any circumstance is limited to the amount paid by you for the product purchased hereunder. By bidding on this item, you agree to these terms and conditions. Buyer agrees that any and all sales of merchandise offered through VIVO constitutes a sale under applicable Illinois law with jurisdiction and venue solely and exclusively in Woodford Country, Illinois.

 

Warranty & Returns:  If you have any questions about the item please contact us before placing the order. Items ordered in error will be charged a restocking fee on the item's price and we will not refund the shipping charges. The restock fee for returned items is 10%. Any product being returned to us must have an RMA form included. Please allow 3-5 business days for processing after your package has been delivered for the refund to be issued to your account. This does not include days that your item is in transit. Things that void a warranty and further business with us are physical abuse of the item, improper use, failure to return all the pieces/parts, any permanent alterations, and swearing/threatening customer service.