I needed to return which went very smoothly, the newer model is being sent out but haven’t received yet. Everyone that I have spoken to have been very helpful
Liked all features of the product. Installations were a little time consuming.
It was easy enough to set up. Quiet when going up, but a little noisier when going down.
Fantasize product! Exactly what I hoped it would do. I have neck problems so it nice to position the TV where it it the most comfortable day to day